FAQ

Frequently Asked Questions

Emergency information

In case of an EMERGENCY seek medical attention first and then contact your CONCIERGE PHYSICIAN on his or her cell phone. If you are unable to reach him or her call us at:
INDIA – 011-46194444
USA- 7135502550

What is a virtual health desk?

Today in a digital world you no longer need to limit your health care to physical meetings.

Start a meeting instantly with one-touch & voice controls. Wireless screen sharing makes it easy for everyone to share documents, images and reports.

Video meetings are easy to join though an app or a browser.

  • Our support team will send you a meeting link
  • You can either call into a meeting via phone or join via video
  • Multiple people can join a video consult when needed

How do I send my medical records?

You can share your medical data with us in anyway that you feel comfortable:

  • Upload it on a secure link that we provide
  • Email
  • Paper files sent to our central medical team in New Delhi
  • Electronic files on CD, pen drives or external memory devices

How should I use my texas medical concierge Basic membership?

Texas Medical Concierge is a global patient advocate providing private health management services to its members.

Basic membership member may contact us

  • When facing a medical emergency
  • Member or family member is diagnosed with a medical condition
  • Need help with taking care of a family member’s health
  • Need’s an annual preventive health plan
  • Member or family needs mental health or de-addiction support
  • Need an appointment with a particular doctor or specialist

Can Texas Medical Concierge connect me to any hospital in the world?

Yes, we can reach out to any hospital of your choice on your behalf.

We represent our patients and reach out to a hospitals of your choice globally through our telemedicine and concierge services.

Do I get discounted medical care?

Yes, we can help you save costs and negotiate for discounted care wherever possible.

We have a professional team as your Patient Advocate who would save both time and money. A credible second opinion can save you the burden of unnecessary travel, tests and procedures.

Where is Texas Medical Concierge located?

Our head office is in Houston, USA and our centralized medical team is based in New Delhi, India. We also have associate offices in UK and Singapore.

All our client interactions are done either telephonically or through the virtual health desk as our services are not restricted to location.

I have a family doctor and well-networked with top hospitals, then why do I need Texas Medical Concierge?

Often your family doctor manages your sickness and your health. They are not your medical secretaries available for you 24 X 7. Further, their network may be limited locally or to a elect few Global Specialists.

Today is an era of specialization. Each top medical institution specializes in certain areas of medicine, and the majority of research and complex cases are related to these areas.

There is no Best Doctor or Best Hospital in the world. Each Country or Center of Excellence has a different approach to treatment. It’s what best for you and your circumstances.

Texas Medical Concierge helps by provide our members unbiased medical research on leading specialists, latest treatments globally and in your home city or country. We are your personal health desk managing your medical data, your appointments and other healthcare needs.

Does Texas Medical Concierge only refer to Physicians within its network?

Although we have relationships with a number of Physicians at various Centers of Excellence and many physicians as part of our existing network, we do not restrict or limit access and referrals to those institutions or physicians. One of the hallmarks of our service is our custom approach. We focus on identification of disease based specialist inline with our members’ medical needs and personal preferences.

Does Texas Medical Concierge get a commission or other compensation from the physicians and Hospitals?

We neither give nor receive commission or compensation from physicians or Hospitals.

We are a member based service and charge a fee for our services that we render. We represent our members and not a physician or a medical institution .

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