Loosing a loved one is very painful. It’s harder when you have no one to blame. You feel helpless when you realize that the problem lies in the system.
Texas Medical Concierge started in 2013 by Aanchal and Karan Bhatia as a passion project for the Uttam Group after one such tragic loss, their father. We lost founder Dr. P.L. Bhatia due to several inefficiencies in our healthcare ecosystem. We lost him in-spite of being extremely well networked into that very system for over 45 years.
We realized that a gap exists globally – the problem is Nobody Represents The Patient. Typically your care team is working for the interests of a hospital, pharmacy or an insurance company. There are so many questions that often don’t have a clear answer.
- How will you present your medical condition correctly to a specialist? When you are in legal trouble you have a lawyer who presents your case to a judge but no consultant is there when you are sick.
- Who will help you choose your medical team?
- Who will organize your data?
- How will you take a decision based on medical intelligence and not emotions or hearsay?
And all these questions have an answer “There is a dire need for your own personal health advocate!”